Kerala Water Authority Will Take Monthly Reading
Under the Kerala Water and Waste Water Ordinance, 1984, the Public Health Engineering Department was converted to grade the Kerala Water Authority (KWA), for the development and regulation of supply of h2o and waste matter water drove in Kerala. Afterward, the Kerala Water Supply and Sewerage Act, 1986, replaced the ordinance, which vested with the KWA the rights, assets and liabilities of the Kerala Country Rural Development Lath and the local bodies for executing water supply and sewerage drove.
How do I register with KWA?
To register with the Kerala Water Authority, click on 'Consumer Profile' > 'Click hither to login'. You will reach http://59.92.70.120:93/kwasso/ where you will have to login with a username and password.
If you are new user, click on 'register at present' and enter all the details including proper name, consumer ID, consumer number, mobile number, email, Aadhaar number, password and ostend password, to register with the Kerala Water Potency.
Kerala Water Authorization: The new initiatives
The KWA has launched half dozen It-based initiatives that will farther offer finish-users with piece of cake access to services, including Kerala Water Authority bill payment. Roshy Augustine, the h2o resource minister, on June 21, 2021, launched these initiatives that consumers can access from their homes. These include:
- Revamped KWA website
- Aqua Loom
- SMS alarm services
- Service Interruption data organisation
- Contract licence management organization
- E-filing system implementation
Kerala Water Authority bill payment charges
The KWA charges are based on consumption of water for domestic purposes, non-domestic purposes and industrial purposes.
In example of domestic consumption for up to 5,000 litres of h2o consumption per month, the charges are Rs 4 per KL with a minimum Rs 20. Similarly, for 30,000 to 40,000 litres of water consumption per calendar month, the charges are Rs 12.00 per every i,000 litres for the entire consumption. Water charges are not nerveless from the BPL families, whose consumption is up to 15,000 litres per calendar month. For flats, there is a stock-still price of Rs l per dwelling house unit.
In case of non-domestic consumption, for upwards to 15,000 litres of consumption per month, the tariff is Rs 15 per KL with minimum Rs 150. For above 50,000 litres of water consumption per month, the tariff is Rs i,100, plus Rs xl per every ane,000 litres in excess of 50,000 litres.
In case of industrial consumption, the fixed charge is Rs 150 and the tariff is Rs 40 per KL with a minimum of Rs 250.
Refer to the beneath-given, for a detailed breakup of the Kerala Water Authority tariff:
Source: KWA website
Note that these are base rates and v% is added to the water bill from April 2021.
The Coronavirus pandemic has had a severe touch on the KWA'southward acquirement, too. According to reports, as of Apr 2021, consumers owe the KWA Rs 2,067.25 crores, as part of the h2o beak payment with the largest share being that of non-domestic consumers, followed by domestic consumers.
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How practice I get my KWA receipt online?
Y'all will get your KWA receipt online, upon paying the Kerala H2o Authority bill. In one case done with the payment, you will become the acknowledgement, which you lot tin accept print out of. To get your last receipt, go to https://epay.kwa.kerala.gov.in/last-receipt.
Y'all will have to enter your registered mobile number and press on 'send OTP'. Once you enter the OTP you will get your last receipt.
Kerala Water Authority bill payment: SMS alarm services
With the newly launched SMS warning services, consumers will be alerted with all the billing data through SMS, on the registered mobile number. On completing the Kerala h2o bill payment, consumers will be sent a receipt acknowledgement on their registered mobile numbers.
Additionally, every bit part of the newly launched Service Pause Information System, consumers will exist alerted with information regarding water supply interruptions through SMS.
KWA online payment procedure
For Kerala Water Potency online payment, log in to https://kwa.kerala.gov.in/. You will see the 'Services' tab on the home page. Clicking on information technology will lead to a new page, showing many options. Select 'online services' from them. For the Kerala H2o Potency bill payment, you have two options – 'Quick Pay' and 'Pay using BBPS'.
If y'all choose KWA quick payment, you will land on a page as shown in the flick below.
First, you need to view the nib details by inbound the consumer ID and consumer number mentioned in your water bill or past entering your registered mobile number. After this, click on proceed. You will be able to meet the neb.
Below this y'all have to enter your email ID, where you will receive the Kerala Water Dominance neb payment receipt for the payment that you have made.
Below this y'all volition run into payment options where you have to check the 'Bill Desk' option afterward which yous can run into the 'Make Payment' push button, which you lot have to click. You tin make the KWA online bill payment using various options, including credit bill of fare, debit card, internet banking, online wallets and cash cards.
Afterward the payment, you volition receive the acknowledgement and the receipt of your Kerala H2o Authorization neb payment.
In addition to 'Quick Pay', on the KWA online services portal, you can view your final receipt and annals or change the phone number and also seek support.
Yous can also cull 'Pay using BBPS' to pay your bill through its partners.
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Kerala Water Authority bill payment: Other services
For other services, autonomously from the Kerala Water Authority nib payment, you can study, download and submit the applications, along with supporting documents of proof to the Kerala Water Authority offices. These services include:
Category conversion: You tin can catechumen the category of water connection from domestic to non-domestic or vice-versa, for which the Kerala Water Authority bill payment is washed, if the consumption fashion changes or due to change in occupancy that results in change in consumption. You can download the grade from https://kwa.kerala.gov.in/service/category-conversion/ or straight take a impress from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/Form-10-Converting-Domestic-connexion-to-Non-Domestic-conne-Re-create.pdf
Water meter: Meters are crucial as on their footing, the invoice for the Kerala Water Say-so bill payment is generated.
Meter replacement: In instance of a meter damage, the user has to inform the assistant engineer of the same in writing. The consumer shall repair or replace the defective water meter inside xxx days after receiving a notice from the Kerala Water Authority at his toll. In case of a default, later decease of the discover, a surcharge of 25% on the monthly water charges will be levied in the commencement month. For the next two months, a surcharge of 50% will be charged and afterward this a 100% surcharge volition exist levied. If no action is taken and the default continues, the authorities are allowed to disconnect the water supply.
Meter theft: In case of a meter theft, inform the Kerala H2o Authority and file an FIR at the nearest law station. Then, submit a letter to the assistant engineer of the Kerala Water Authority, supported by a copy of the FIR, to restore the water services.
Meter testing: If you lot think there are whatever meter problems in your Kerala Water Authority nib payment, you have the option to go your meter tested. Download the form from https://kwa.kerala.gov.in/service/meter-related/ or directly accept a print from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/meter-testing.pdf and submit it to the authority. A variation of plus or minus 10%, if found, volition be adjusted in your side by side Kerala H2o Authority neb payment.
New connection: If you are applying for a new connectedness for domestic consumption with the Kerala Water Dominance (KWA), submit the application to the assistant engineer directly or through a licensed plumber, with original documents like proof of buying , residential certificate issued by local trunk, Aadhaar card, copy of ID proof, ii stamped envelopes, dimensional sketch of proposed connexion and estimate of the price work.
You lot can download the form for the new connection from https://kwa.kerala.gov.in/service/new-water-connexion/ or direct take a impress from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/Course-RA-i-Water-Permanent-casual-new-connectedness-Sewer.pdf
Alter of ownership: Submit the written application in the class to the banana engineer, with the copy of the ownership certificate. The change is allowed after clearing all ante related to Kerala Water Authority pecker payment. The buying transfer charges have to be paid and a fresh water supply understanding is executed on a postage stamp paper worth Rs 200. Also, if the meter is faulty, the new owner has to supercede the meter. An owner has to pay Rs 20 every bit a fee for this service. You can download the form from https://kwa.kerala.gov.in/service/ownership-change/ or accept a print from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/Form-1-Transfer-of-Ownership.pdf
Water connection alteration: Whatsoever water connexion alteration (internal / external) has to be within the permissible conditions of the Kerala H2o Authority. Offset, fill the class and arroyo the assistant engineer for his approving. Alterations are allowed afterward this simply. You can download the form from https://kwa.kerala.gov.in/service/alteration/ or accept a print from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/Grade-seven-7-A-structure-repair-amending-extension-of-within-installation.pdf
Water disconnection/ reconnection: According to the Kerala Water Authorisation, water connections can be disconnected temporarily for a minimum of 3 months and maximum of 12 months, by providing an application form to the assistant engineer along with remittance of an application fee, disconnection fee and all dues. Y'all can download the form from https://kwa.kerala.gov.in/service/disconnection-reconnection/ or take a print from https://kwa.kerala.gov.in/wp-content/uploads/2020/08/Form-RA-4-Disconnection-Temporary-Permanent-1.pdf
Annotation that the Kerala H2o Authority tin can disconnect connections if:
- Wrong details are provided while applying for the Kerala Water Authorisation water connexion.
- Kerala H2o Say-so bill payment is not done.
- Illegal utilize and wastage of water provided by the Kerala Water Authority.
- Sabotage of a building.
- Water shortage.
A request to reconnect the water supply will be best-selling on official asking past the user to the Kerala Water Authorisation and doing all the Kerala Water Potency bill payment.
Kerala Water Authorisation neb payment: Customer grievance redressal
To lodge whatever complaint, including that about the Kerala Water Authority neb payment, a consumer has to log on to the official KWA website – https://kwa.kerala.gov.in/ and click on the complaint redressal tab that is seen on the homepage. They will be redirected to https://kwa.kerala.gov.in/consumer-grievances/ where a number of options are available, to file the complaint.
One tin can also register complaints on the newly launched platform, 'Aqua Loom', that is a outcome of the combined attempt of the Kerala H2o Authority and the MCA Section, TKM Higher of Engineering science, Kollam.
Log on to http://117.247.184.204:85/KWA_KLM/ to register complaints and monitor its status at every level. The respective authorities can too track the complaints registered at various levels.
To lodge a complaint, click on the 'Annals complaints' tab that is highlighted in red. You will reach the page every bit shown in the picture below.
Select the Commune, Assembly constituency and so the Panchayat/ Municipality/Corporate Division. Next, select the category from h2o leak, h2o shortage, water charge related, JJM related, sewerage complaints and others. And then, if you have any complaint with respect to Kerala H2o Authority neb payment, y'all tin can select 'water charge related' tab or 'others' tab and continue with giving a description about your problem. Side by side, enter the landmark, your proper noun and mobile number and printing confirm. Once these are done, you volition get a confirmation that your complaint is registered and yous get a docket number.
To search for your complaints, click on the 'Search complaints' tab that is highlighted in greenish. On clicking you will attain the page every bit shown in the picture below.
Enter the docket number that y'all received on confirmation of your complaint or your telephone number and click on search. You volition go the status as shown in the picture beneath.
You can also dial 1916, a toll-costless, 24-hour helpline or send a message via WhatsApp on 9495998258, with photos and videos of the outcome. You can likewise log on to Facebook messenger – https://www.facebook.com/kwaonline/ to register the complaint with photos and videos.
Kerala Water Authorisation: Jal Jeevan Mission
With an aim to provide condom and sufficient drinking water to all the households in rural India through the private Functional Household Tap Connections (FHTCs) by 2024, the aggressive Jal Jeevan Mission (JJM) was set. Out of the target total of 67,14,823 households, 23,09,020 have FHTC as on date, as mentioned in the KWA website.
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Kerala Water Say-so: Contact information
Kerala Water Authorization,
Jalabhavan,
Vellayambalam Thiruvananthapuram,
Kerala, 695033
Phone number: +91 471 2738300
Note that the office is open from Monday to Saturday from ten am to 5 pm and airtight on Sundays and public holidays.
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FAQs
How can you lot be reached past Kerala Water Authority regarding nib payment?
The KWA has recently launched an SMS alarm service that volition provide all the billing information to consumers on their registered mobile number, through SMS.
Where tin you file a complaint for problems regarding Kerala Water Authority bill payment?
One can register complaints on the newly-launched 'Aqua Loom' platform.
Source: https://housing.com/news/kerala-water-authority-bill-payment/
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